Product Warranty Term

All new Wirelessor hardware products carry a one-year Limited Warranty from date of purchase against defects in materials and workmanship. Refurbished products purchased through third-party sellers carry a 90-day Limited Warranty from date of purchase against defects in materials and workmanship.

Exclusions and limitations

By purchasing at Wirelessor, whether you place your order online or by telephone, you acknowledge that you have had an opportunity to review Wirelessor’s warranty terms, have done so to the degree you need to be familiar with them, and you accept the terms and conditions, including the limitations, exclusions, and disclaimers in them. Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the disclaimers, exclusions or limitations may not apply to you, and you might have additional rights.


We promise that your product will be defect-free in materials and workmanship. No warranty, expressed or implied, is made regarding any product’s merchantability or fitness for a particular purpose.

-What isn’t covered

The warranty will not cover product failure because you broke it (any defect or malfunction that is caused as a result of misuse, failure to follow operating instructions, abuse, or use with improper or faulty equipment). It doesn’t cover incidental damages. Also, the warranty isn’t any good after you open any product that isn’t intended to be opened – please don’t try and fix anything yourself. Wireleesor does not warranty or provide service or support for any of the third party products, including, but not limited to iPads.


To help ensure warranty claims are for genuine Wirelessorproducts, our technical support departmentmay require a receipt to complete your claim. You will be emailed requesting a copy of the purchase receipt to be attached and sent to us via email.


Wirelessor’s priority is to make certain of your 100% satisfaction with your purchase. If, for whatever reason, you are dissatisfied with your purchase, you can return it to Wirelessor within 30 calendar days of receipt of item(s). Claims for damaged or missing items must be received within two business days of receipt of merchandise.

-Repair and replacement

We will, at our discretion, repair or replace any product that proves to be defective in material or workmanship. If your product is no longer being manufactured or is out of stock, we may replace your product with a similar or better product at our option. If you return your product within the first 30 days of purchase, you will receive a new replacement unit. Replacement units that are sent for products that are returned to wirelessor after the first 30 days of purchase may be refurbished units of similar cosmetic wear.

How to start enrollment

To get your warranty product covered you’ll need to fill out the following form here. If you have problems or questions, call us at 702-5222-570 if you’re in the States or email us at service@wirelessor.com.
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